Frequently Asked Questions

First and foremost, shipping by FedEx Ground is included in all our carrom board and stand prices, no matter where you are in the continental United States. Accessory orders will be mailed via USPS.

You may find other carrom boards on the web that are less costly, some with model names like “Tournament” and “Professional.” But, all Indian boards are not the same and their names may not reflect their quality. We only supply boards made by the top three Indian carrom manufacturer.

Most important of all, we inspect every board to ensure that it meets our specifications. We are the only supplier to apply a straight edge to every playing surface to check for flatness, warpage and twist.

Shipping for boards, accessories, deals and packages are included in the price listed. Shipping and Handling is included in all of our prices.

All boards and stands delivered by UPS. All small accessory orders sent by US Mail. After dispatching, you will receive an e-mail from Paypal with your tracking number so you can arrange a convenient delivery schedule. See our Delivery Terms.

We ship anywhere in North America. Our choice shipper is FedEx Ground. When your order is shipped, you’ll receive an email letting you know when to expect your shipment.

We accept credit cards through the on-line payment service, Paypal. You do not need to register a Paypal account to use their service. Simply click the “credit card” link on the payment page.

We accept Visa, MasterCard, American Express, Discover, JCB, Diner’s Club and EnRoute through our checkout system.

You can order directly from this website if you wish, however, you may prefer to talk to someone in person before you buy. If so, just contact us and someone will get back to you. Call 919-321-0217 or email carrom1@hotmail.com. See also How to order your carrom products.

We inspect all products shipped from our warehouse to ensure they are first quality.

If you are not completely satisfied with your purchase, you may return the product at your expense, in “as-new” condition and with all the original packaging, and we will refund your purchase amount, minus a 10% restocking fee.

If the board arrives damaged, with obvious breakage of the original do not accept delivery and UPS will return it free of charge. Check to see if there is any obvious damage to the packaging before the driver leaves.

Please note, however, that all our products are hand made in India and are subject to cosmetic and structural flaws, most commonly at the corner joints. As a result, there is no such thing as a “perfect piece.” Cracks, dings, stains, and other irregularities in the finish are not uncommon, especially on the frames and at the corners. Boards with more substantial flaws are sold with a “second-quality” or “blemished” discount. Please call or email with any questions.

A carrom board has a 29″ x 29″ polished playing surface surrounded by a hardwood frame with four corner pockets. With the exception of the Synco Youth board, measuring 24″ x 24,” Billiboards carries only ICF Standard 29″ x 29″ boards with a variety of frame and playing surface thicknesses. Compare our boards.

Carrom is a board game that requires skill, determination and practice. It can be played by players of all ages and skill levels, from novices to pros. This game is sometimes referred to as carom, karrom, karum, carrum, as well as many other variations. Learn more about carrom.

Two, three or four people can play. In singles, your opponent sits across from you; in doubles, you play opposite your partner. With three, you can play for points (blacks count one, whites count two, the queen counts five.) Read the full carrom rules.

Carrom can be played anywhere since it is relatively small and portable. It can be played indoors, in the backyard, or taken away on holiday with you. You can also join carrom clubs to meet people and play each other. See Carrom Venues in the US.